Shipping Policy for Coral and Fish Orders Over $550
At The Coral Shop, the welfare and health of our livestock are our top priorities. To ensure that our corals and fish arrive in the best possible condition, we strongly recommend that any orders over $550 be transported via airport-to-airport shipping. This method minimizes the risks associated with the freight process, reducing potential loss and ensuring the safe arrival of your purchases.
Why Airport-to-Airport Shipping?
Airport-to-airport shipping offers several advantages:
- Reduced Transit Time: Faster delivery compared to standard road freight.
- Controlled Environment: Minimizes exposure to temperature fluctuations and handling stress.
- Increased Safety: Lower risk of damage or loss during transit.
How to Arrange Airport-to-Airport Shipping
If you place an order over $550, please reach out to us to discuss the airport-to-airport shipping option. Alternatively, we will contact you to inform you of our recommendation based on the species of fish or coral in your order. We appreciate your understanding and cooperation in this matter.
When Airport-to-Airport is Not an Option
We understand that airport-to-airport shipping may not always be feasible. In such cases, we will use our standard express road freight service. To further protect your investment, we strongly recommend adding our shipping insurance option. This insurance covers replacement or DOA (Dead on Arrival) scenarios, providing you with peace of mind.
Contact Us
For any questions or to arrange airport-to-airport shipping, please contact us at info@thecoralshop.com.au or 0478 011 218. Our team is here to assist you and ensure the safe delivery of your livestock.
Thank you for your understanding and support in helping us prioritize the health and welfare of our corals and fish.